Last Updated: February 26, 2025
Introduction
People First Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peoplefirsthealth.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected to the Site. This policy also applies to information we collect when you use our services, shop in our online store, or contact us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you:
- Register on our Site
- Place an order through our online shop
- Subscribe to our newsletter
- Fill out a form for medical bookings or consultations
- Submit inquiries through our contact page
Depending on the context of your interactions with us, we may collect the following types of information:
- Contact Information: Name, email address, mailing address, phone number
- Professional Information: Job title, company name, industry
- Medical Information: Limited medical information necessary for booking appropriate services
- Payment Information: Credit card details (processed securely through our payment processors)
- Account Information: Username, password, account preferences
Non-Personal Data
We may also collect non-personal identification information about you whenever you interact with our Site. This may include:
- Browser name
- Type of computer or device
- Technical information about your connection to our Site, such as operating system, Internet service provider, and similar information
- Pages you visit
- Time spent on those pages
- Clicks and interactions
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide and maintain our services
- To process and fulfill your orders and bookings
- To send administrative information, such as booking confirmations and updates
- To respond to your inquiries and provide customer service
- To send you promotional communications, such as newsletters or information about new services (with your consent)
- To improve our website, products, and services
- To administer promotions, surveys, or other site features
- To protect against unauthorized access and ensure the security of our Site
- To comply with applicable laws and regulations
WooCommerce Shop
Our online shop is powered by WooCommerce. When you place an order through our Site, we collect information necessary to fulfill your order, process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
Shopping Data
When you purchase something from our online shop, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email address. This information is used for billing purposes and to fulfill your orders.
Payment Information
All direct payment gateways offered by WooCommerce adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
Cookies and Tracking Technologies
Our Site may use “cookies” and other tracking technologies to enhance user experience. A cookie is a small file placed on your device that enables certain features and functionality on our website.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Objection: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details in the “Contact Us” section.
Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@people-first.health
- By visiting our contact page
- By phone: 03300433556
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.